Notícias sobre as empresas
Notícias sobre as empresas
Patni Establishes New BPO Delivery Center in Texas for North American Customers
03.16.10
Print ArticleDelivery Expansion Facilitated by Business Process Outsourcing Deal with Healthcare Service Provider
CAMBRIDGE--Patni Computer Systems (NYSE: PTI , BSE: PATNI COMPUT, NSE: PATNI), a leading global IT and BPO services provider, today announced the establishment of a new North American hub for Business Process Outsourcing operations in El Paso, Texas. The move was triggered by a multiyear, multimillion-dollar BPO services contract with a leading healthcare technology and services provider.
Adding the El Paso center follows through on the corporate strategy Patni announced earlier this year to invest in specific regions around the world and contribute towards generating economic opportunities in these regions. Patni has set a goal to increase the size and scope of its North American operations to adapt to market conditions that encourage the establishment of more on-shore delivery capabilities.
Establishing the new service hub expands Patni's Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) delivery capability to service North American customers from domestic locations in a cost-effective manner, deliver cost take-outs locally and employ highly skilled local talent. When fully staffed, it will employ more than 300 skilled professionals providing a wide range of insurance, financial services, F&A, technical support and multi-lingual helpdesk services to Patni's North American clients. In addition, the BPO services deal strengthens Patni's healthcare delivery capability across the Payers and Providers segment.
Patni currently has three principal service delivery centers in US located in Bloomington, Ill.; Milpitas, Calif.; and Cambridge, Mass., and is committed to adding more on-shore delivery capabilities.
"We have embarked on a plan to expand our domestic operations to address evolving customer requirements for cost-effective services from onshore locations," said Naresh Lakhanpal, EVP and President, Patni Americas. "El Paso is a preferred domestic location possessing state-of-the-art infrastructure, cost advantages, a positive business climate, support from the local government and a highly skilled workforce."
The establishment of the El Paso site follows Patni's recent move to open a "nearshore" center in Queretaro, Mexico, to serve North American and Latin American markets and augment the company's global delivery capabilities. The Texas location offers Patni access to U.S. customers that either prefer to or are required by regulators to keep sensitive data processing operations on shore.
Patni plans to expand the offerings on site to deliver high-quality BPO services to a wide range of industries central to the company's mission, including life sciences, telecommunications, financial services, insurance and manufacturing.
About Patni:
Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI, NYSE: PTI) is a global provider of IT Services and business solutions, servicing Global 2000 clients. Patni services its clients through its industry-focused practices, including banking, financial services (BFS) and insurance (I); manufacturing, retail and distribution (MRD); life sciences; communications, media and utilities (CMU), and its technology-focused practices.
With an employee strength of around 14,000; multiple global delivery centers spread across 13 cities worldwide; 28 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues of US $656 million for the year 2009.
Patni's service offerings include application development and maintenance, enterprise application solutions, business and technology consulting, product engineering services, infrastructure management services, customer interaction services & business process outsourcing, quality assurance and engineering services.
Committed to quality, Patni adds value to its clients' businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001: 2008 certified and SEI-CMMI-Dev Level 5 (V 1.2) organization. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.
Patni leverages its vast experience spanning three decades; deep domain expertise; full-spectrum services; and suites of IP-led solutions, methodologies and frameworks; in being an effective business transformation partner to its clients.
For more information on Patni, visit http://www.patni.com/.
Safe Harbor:
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, liability for damages on our service contracts, the success of the companies in which Patni has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.
For further information, contact:
Patni Computer Systems
Tony Viola
Tony.Viola@patni.com
T: 617-914-8255
PAN Communications
Mike O'Connell / Andy Dear
patni@pancomm.com
T: 978-474-1900




