GA’s Martín Escobari and XP Inc.’s Guilherme Benchimol
General Atlantic Co-President, Managing Director, and Head of Latin America Martín Escobari speaks with XP Investimentos Founder and Executive Chairman Guilherme Benchimol about helping more Brazilians achieve financial success through education, technology, and entrepreneurial enthusiasm.
In This Episode
Martín Escobari sits down with Guilherme Benchimol, Founder and Executive Chairman of the Board of Directors at XP Inc., a leading, technology-driven financial services platform and a trusted provider of low-fee financial products and services in Brazil. They discuss Guilherme’s decision at twenty-four to hang out his own shingle after being let go from a job at a brokerage firm; the early days of XP inside a 270-square foot room, and the ‘aha’ moment about financial education that led to the company’s first wave of loyal customers; the ongoing importance of live events to XP’s customer engagement, based on lessons learned from US brokerage firm Charles Schwab; the three values that define XP’s meritocratic culture, including having an entrepreneurial spirit, and the creative approach that XP takes to employee feedback; Guilherme’s transition out of the CEO role, and the theory that got him thinking about making a change; the differences between the business cultures in Latin America and the U.S., including views about making mistakes; the importance of finding an investment partner who is willing to get in the trenches; and other topics.
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