Empowering Everyday Americans to Unlock Their Financial Potential
Paul Stamas
Managing Director, Global Head of Financial Services
Chris Britt
Founder & CEO of Chime
General Atlantic’s Head of Financial Services Paul Stamas speaks with Chris Britt, Founder and CEO of Chime, about building a consumer fintech from the ground up, creating a devoted community of millions of users that rely on its fee-free model and developing a product that seeks to work for everyday Americans.
In This Episode
- Chris discusses the impact of the Global Economic Crisis on the everyday consumer and how Chime grew out of a universal desire for more equitable banking services in the years to follow.
- A look into Chris’ early days pitching Chime to investors— he explains his vision for unlocking scale while serving a societal need by creating a business for the two-thirds of working age Americans, or about 150 million people, who live paycheck-to-paycheck.
- The initial difficulty that came with creating a fee-free business model and learning how to operate a company that could become profitable while still staying true to its core values.
- Chime becoming the jersey partner of the Dallas Mavericks and the company’s continued devotion to giving back to its community of users.
- Chris discusses how Chime has gone on to influence other incumbent banks to reduce consumer fees and offer more consumer-friendly policies, as well as banking innovations on the horizon.
“Brand is not about one clever or funny advertising campaign. It’s about the feeling people have when they interact with your product or service.”
– Chris Britt, Founder & CEO of Chime
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